Tips & Tricks


Listen to this week's Tips & Tricks segment as broadcasted on JQ99.

VOIP, or Voice over IP, is a way that you can make telephone calls over the internet versus traditional land lines. VOIP has gained a lot of users because quality has made big improvements. While it's not the same as a traditional landline, it's better quality than a cell phone. It's important to note that you do need to have some type of high speed internet to use VOIP.

Some of the reasons for choosing VOIP...

Cost - Of course, cost is naturally an attractive factor for looking at VOIP. When you see ads for VOIP with very affordable unlimited local and long distance plans, it really does catch your attention. Local VOIP provider, BBTelsys, has an unlimited local and long distance plan for only $21.95 a month. They have another plan that is $9.95 a month giving you 300 local and long distance minutes. This is great for a low volume caller, or that house that becomes that "cell phone" only home. A lot of homes are moving in the direction of no land lines and only using cell phones, but often still want to have a home phone.

Feature Set
- The VOIP providers add in all the features available with their plans. One of the more notable is "Voicemail to Email". The days of getting home at 6PM and finding that your doctor left you a message at 10AM this morning and now their office is closed are over. This allows you to have that voicemail be sent right to your email for immediate access anywhere.

- You don't have to tie to a specific location with a VOIP line as you are right now with a traditional land line. A couple examples...

Maybe Mom is going to come over and spend the weekend at your house to watch the kids while you get away. She could bring her VOIP adapter, plug it into your network, and she can answer all her calls at your house.

Another great thing is if you moved here from another city. You can get a VOIP phone number that is local to the city you moved from so your family and friends can call without incurring any long distance charges.

Lastly, you can setup a softphone. A softphone is a software program that you can install on your computer and then hookup a headset and microphone to make calls to people right from your computer. This isn't a PC to PC call, it's from your PC to any phone number. It gives you great flexibility to make and receive calls anywhere.

Want to test out a BBTelsys VOIP line? Stop into our Home & Business Support Center in Jenison (620 Baldwin Street). Feel free to make a call on the VOIP line to check out the quality. If you would like to sign up for the service, we can help you with that too.